Account Details
If you suspect someone is fraudulently claiming to be eatOS, let us know. Email us at fraud@eatOS.com. Reporting fake or bogus emails helps us in our fight against criminal activity.
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Never share your eatOS account username and password. We will never ask for these details and they are only meant for you to use. If you doubt that these details have been leaked out, please reset your password immediately.
What is Phishing?
Phishing is an attempt by a fraudulent actor to collect personal and/or financial information over email, phone or text message. These fraudulent actors typically acquire this information by verbally requesting it over the phone or by sending unsolicited emails or texts messages that direct recipients to enter personal information into fake websites posing as real ones. Learn more about protecting yourself from scams on eatOS' blog.
Report Fraud
Recognize And Report Phishing Scams
If you receive a suspicious email regarding eatOS, forward it to fraud@eatOS.com to report the incident. Please do not include any other information in the email you forward. The appropriate team will investigate and take action if needed.
Protect Sensitive Information
Keep in mind that eatOS will never ask you to send sensitive information such as your username, password, full social security number, bank account details or credit card information over email, phone or text message. If you receive a suspicious email, don’t reply to the message, give out any personal or account information, click on any links, or open any attachments. If you believe that you have fallen victim to a phishing scam, please change your email and eatOS account passwords immediately and report the incident immediately by emailing us on fraud@eatOS.com
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Suspicious Emails
Phishing emails often lead you to fake or “spoof” websites in an attempt to steal your private, sensitive data. These could look very unusual and not fit with what you expect from the company, or could appear very genuine – but end up having a suspicious URL in the web address bar. If you believe you’re on a spoof website, don’t enter any information. Instead, all you have to do is copy the site’s web address and paste it into an email message; send it to fraud@eatOS.com. Our security experts will examine the site and if it’s bogus, we’ll get it shut down. With this simple action, you’ll be helping us keep our entire community safe. Always be sure that you’re on a secure site before entering your eatOS login information. To do so, check that the web address in your browser is payments.eatos.com and that the locked eatOS icon has populated next to this web address.